Which countries are you sending to?
We offer worldwide delivery. A free return label is enclosed all packages sent to Denmark, Sweden, Germany, Poland, Austria and Belgium.
How long does the delivery take?
• The delivery time is 1-2 business days with GLS in Scandinavia
• The delivery time is 1-3 business days with GLS or DHL in Europe
• The delivery time is 1-5 business days with GLS or DHL in other countries
How much does your delivery cost?
The delivery is free on all orders over EUR 120 in Denmark and some European countries – except from Greece, Greenland, Faroe Islands and other non-bridged islands, unless anything else has been agreed. For orders below EUR 120, the delivery cost is 15 EUR.
Do you offer day-to-day delivery?
When ordering before 11.30 AM, we will be sending your order the same day.
What kind of packaging do you use?
All orders will be send in sustainable paper boxes with an easy closing function, making them convenient to reuse in cases of return or exchange.
How do I track my order?
When your order has been shipped, you will be receiving an e-mail with a tracking number. If not receiving this e-mail, do not hesitate to contact us via [email protected] Then we will inform you with the tracking number immediately.
When will you drag the amount of my order?
The amount of your order will be dragged 1-3 days after the order has been shipped.
In the case of questions regarding returns or exchange, we kindly refer to the page about RETURN & EXCHANGE.