Read more about how to earn Key points here.
What are Key points?
Key points are our way of giving you that little extra. You will earn Key points on all new items when you shop on Keyclubco.com. The Key points can be used as payment the next time you shop with us.
How does it work?
You’ll earn 1 Key point for every 10 DKK you spend.
1 Key point = 1 DKK. In other words, your Key points make up for 10% of your entire purchase.
Let’s say you shop for 1.000 DKK. When your purchase has been completed, you’ve earned 100 Key points, which is equal to 100 DKK.
It’s entirely up to you if you want to spend these 100 Key points on your next purchase or save them in order to pay for an entire shopping bag later on. You’ll earn Key points on all purchases.
Note: Does not apply to discounted products.
Where can I see my earned Key points?
You can see your earned Key points at ‘My Account’ under 'Key points'. From this tab, you can convert your Key points to a voucher, which you can use for payment.
How do I use my Key points as payment?
Your Key points need to be converted to a discount code before you can use them as payment. Luckily, this is really easy! Go to ‘My Key Club Account, click on ‘My Key Points’ and finally click on ‘Convert Key Points’, and you will instantly see your voucher. The next time you are paying for your order, click on the voucher and then click ‘Apply’.
And what if you haven’t converted your Key points to a discount code and are already at the checkout stage? Don’t worry – you’ll get the chance to convert your Key points to a discount code here as well.
How long does it take after I have earned Key points until I can use them?
We’ll transfer your Key points to your account right away, but it can take up to 24 hours before you can convert them to a voucher.
What happens to my Key points if I return an item?
If you return an item, we’ll withdraw the Key points earned from that specific item from your Key point savings. This happens automatically when we receive your returned item.
If you have already spent your Key points on a new order, the Key points will be retracted in the total amount that you are eligible in return.
For how long are my Key points valid?
Your Key points are valid for a period of 2 years. This means that you need to convert your Key points to voucher within 2 years.
We wish you happy shopping using your upcoming Key points.